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3 Reasons Why Accounts Payable Software Alone Won’t Git R Done

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What does it really take to Git R Done today?

There’s a tendency for many people to think that automation, new systems, new software, and technology advancements alone are generally powerful enough to transform their organization, alleviate problems, and create utopia.  Ironically, we fall prey to the thinking that the new-fangled whatchamacallit is somehow going to function as a white knight.  This isn’t just in the business world…I mean has anyone ever known a true ‘messy’ in their personal life?  Invariably it seems they are always the folks who have new books and guides on organization and cleaning…like those alone are going to be the panacea they are desperately looking for.

Peter Drucker was astute in his observations that new systems (like Accounts Payable Software) are great, but that they will necessitate internal resources to administer and manage.  This is especially true if you opt for in-house deployment vs. a cloud based approach (see our thoughts on cloud based document process outsourcing here).  In actuality, even areas like AP invoice processing  that are ripe for significant improvement are going to require someone to champion and own the process.  

3 Things Beyond AP Software For Successful Automation

1.  The first critical item that has to happen for a Kafka-like AP Automation metamorphosis is a willingness to ditch the following ‘because we’ve always done it that way’ thinking.  Nothing is more of a buzzkill to innovation and improvement than some cud-chewing, herbivore thinking like this.  Yet, many people cling to these types of philosophies.  Granted it tends to be more prevalent, the lower on the food chain that you are (no disrespect intended).  However, when faced with pressurized circumstances, people are more compelled to at least face up to this kind of thinking, and left unchecked, it can have serious impacts on performance and morale.  Think about it…if this mindset is the m.o. of an organization, anyone sponsoring change would be going up against a buzzsaw of opposition.

2.  The second critical mindset beyond shifting away from the tried & true, is creating a forum where collaborative, the best idea wins conversations prevail.  In this way, and with open communication, you can literally map out the best way to move forward in an organization.  Recently, I was engaged with a hospitality customer who was going through the process of an entire Procurement lifecyle improvement.  We’re talking, Procurement systems improvement, Invoice Accounts Payable automation, and automated payment platforms all being configured, tested, and deployed at the same time.  Not an easy feat when you’re handling north of 10,000 transactions per month, are decentralized, and are running a hijacked ERP.  However, to me, the amazing thing is that when open discussions occur, and all ideas are truly considered  and vetted, great things happen.  I literally saw wins materialize for each of the participating customers representatives as well as cohesion between vendors, and soon to be vendor partners materialize because people embraced solutions thinking.

3. Once you’re underway from the mindsets perspective, the third key to successful automation is having an excellent Project Lead honcho this thing through til the cows come home.   This is true of any type of project, but especially one that involves many small steps in order to see victory.  And that’s the thing about AP Software / workflow / Business Intelligence /& Integration projects…it’s a lot of small steps that need to be executed on for the whole to make sense.  I guess in that way…it’s something of a mosaic…where you’re assembling many intricate pieces to make a memorable piece.

Hopefully you can relate to some of these concepts in your efforts to improve  your AP operations.

If you are into Accounts Payable best practices and similar mind-blowing concepts…check out our eBook below!

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